Refund policy

Update: 2 Oct 2026 · version 2

Saar mein

Apne aap wapas, hamesha: double charge, cancel ke baad charge, ya koi service fail ho jaye (jaise report nahi ban paayi).
Android: trial ke baad plan ke pehle ₹299 ya ₹699 charge ke 48 ghante ke andar app mein refund maang sakte ho, ek account par ek baar. Us plan ke sawaal wapas le liye jaate hain.
Kabhi bhi 2 tap mein cancel karo; jitne din ka paisa diya, utne din plan chalta hai. Bache sawaal agle period mein nahi jaate.
iPhone: kharidari Apple ke zariye hoti hai; refund Apple se maangein.

₹9 ka trial, seedhi baat

Android par aap ₹299 mahina ya ₹699 3 mahine chunte ho aur trial ke ₹9 dete ho. Paisa dene se pehle hum aapke plan ke pehle charge ki tareekh aur samay dikhate hain; uske baad plan shuru hota hai, UPI AutoPay (Cashfree) se charge hota hai, aur cancel karne tak renew hota hai. Aapse "samajh gaya" tick karwate hain, aur har charge se kam se kam 24 ghante pehle yaad dilate hain. ₹49 ka pack ek baar ka hai, bina trial aur renewal ke. iPhone par trial nahi hai.

Cancel kaise karein

Android: Parivar > Plan aur sawaal > Manage > Plan cancel karo, do tap. iPhone: Apple ID ki Settings > Subscriptions > Kundali Chacha. Jis avadhi ka paisa diya, plan us tak chalta rehta hai.

Refund

Apne aap: ek hi period ka do baar charge ho, cancel ke baad charge ho, ya koi paid service fail ho (jaise report nahi ban paayi), to hum bina aapke maange wapas karte hain. Khud se (Android): trial ke baad plan ke pehle ₹299 ya ₹699 charge ke 48 ghante ke andar, ek account par ek baar, Plan manage mein Refund dabayein; hum wo charge wapas karte hain aur us plan ke sawaal wapas le lete hain. Baaki har maamle mein Grievance Officer ko likhein. iPhone: refund Apple tay karta hai; apni purchase history se maangein. Paisa usi account mein wapas jaata hai jahan se aaya tha; bank ko kuch kaam ke din lag sakte hain. Bacha hua ₹49 pack wapas nahi hota, upar ke apne-aap wale maamlon ko chhodkar. Plan ka pro-rata refund nahi hota: jis avadhi ka paisa diya, uske ant tak plan chalta hai. Refund mein us payment par lagaya gaya GST bhi shaamil hota hai.

Vivad

Help aur shikayat page par likhe Grievance Officer ko likhein. 48 ghante mein jawab, 1 mahine mein hal.

Yeh app kaun chalata hai

Karobar: Kundali Chacha
Support email: support@kundalichacha.com

Grievance Officer

Antim paath vakil ki jaanch ke baad yahan aayega. Hindi aur English dono barabar maanya hain.