Help
Help aur support
Sabse tez help app ke andar Settings > Help aur shikayat mein hai. Aap yahan bhi humein likh sakte hain.
Humein likhein
Support email. Kripya woh phone number likhein jisse aap sign in karte hain, kya hua aur kab. OTP ya apna UPI PIN kabhi na bhejein. Hum inhe kabhi nahi maangenge.
support@kundalichacha.comAam kaam
Plan cancel karein
Android: Parivar tab › Plan aur sawaal › Manage › Plan cancel karo. iPhone: aapki Apple ID ki Settings > Subscriptions > Kundali Chacha.
Jawab ki report karein
Jawab ke neeche thumbs-down dabayein.
Apna data nikaalein
Settings > Privacy aur data > Mera data export karo.
Apna account delete karein
Settings > Privacy aur data > Account delete karo. Account delete karo page batata hai ki kya mitta hai aur kanoon ke kaaran humein kya rakhna padta hai.
Chacha ki yaaddaasht dekhein ya mitaayein
Settings > Chacha ko kya yaad hai.
Log kya poochhte hain
Kya Chacha asli insaan hai?
Nahi. Chacha ek AI hai. Uske jawab ek AI model aapki kundali se banata hai, woh galat ho sakte hain, aur woh margdarshan hain, medical, legal, financial ya psychological salah nahi.
Kya yeh free hai?
Aapki kundali, Dasha, Panchang, Kundali Milan aur har card par dikhayi gayi wajahein free hain. Shuruaat mein aapko 3 sawaal bhi milte hain. Uske baad Chacha ko bheja gaya sawaal aapke sawaalon mein se ek leta hai, aur aap koi plan ya pack chun sakte hain. Keemat dekhein.
₹9 ka trial kaise kaam karta hai?
Android par aap plan chunte hain aur UPI AutoPay se ₹9 dete hain. Isse 20 sawaal milte hain. Phir aapka plan bhugtaan se pehle dikhayi gayi theek tareekh par shuru hota hai, kabhi 24 ghante se kam baad nahi, aur cancel karne tak renew hota hai. iPhone par koi trial nahi hai.
Cancel kaise karoon?
Android par Parivar tab › Plan aur sawaal › Manage › Plan cancel karo kholein. Ismein do tap lagte hain, aur jis period ka bhugtaan kiya hai uske ant tak plan chalta hai. iPhone par apni Apple ID ke subscriptions mein cancel karein.
Kya Chacha mrityu ya bimari ki bhavishyavani karta hai?
Nahi. Chacha mrityu, aayu, gambhir bimari, garbh aur adalati maamlon ke sawaalon ko mana karta hai, aur paise ya nivesh ke nateejon ki bhavishyavani nahi karta.
Kya mujhe refund mil sakta hai?
Do baar charge, cancel ke baad charge, ya koi paid service jo fail ho gayi, inka refund apne aap hota hai. Android par trial ke baad pehle plan charge ka refund 48 ghante ke andar app mein maanga ja sakta hai, ek account par ek baar. Poora vivaran Refund policy mein hai.
Kya mera data surakshit hai?
Aapki kundali aapke phone par banti hai aur encrypted connection se sync hoti hai. Aapka phone number hamare AI partners ko nahi jaata. Analytics aur crash ka data aapki sahmati tak band rehta hai, aur koi ads nahi hain. Aap kisi vyakti, apni chat ya apna account app ke andar se delete kar sakte hain.
Kaun si bhashayein chalti hain?
Devanagari mein Hindi, Hinglish (English letters mein Hindi) aur English. Aap bhasha kabhi bhi badal sakte hain.