Privacy notice

Update: 2 Oct 2026 · version 2

Saar mein

Hum lete hain: phone number, naam, janam ki tareekh, samay aur jagah, Chacha se pooche sawaal aur uske jawab, aur yaadein sirf aapki anumati se.
Aapki aur parivar ki details hamare server par encrypted connection se sync hoti hain, taaki naye phone par wapas mil jayein. Aap kabhi bhi mita sakte ho. Bachche ke liye sirf naam ya pyaar ka naam aur janam ki details rakhte hain.
Chacha ek AI hai. Aapka sawaal, kundali ke tathya aur pehla naam hamare AI partner ko jaate hain: jawab ke liye OpenAI, awaaz ke liye Sarvam. Phone number nahi jaata.
Shuru mein aap jis sahmati ko dete ho, woh ek vaakya mein batati hai ki aapka sawaal AI model ko jaata hai. Yaad aur app-use data ki apni optional haan hai; koi bhi ek tap mein wapas le sakte ho.
Aap apna data kabhi bhi dekh, sudhaar, export aur delete kar sakte ho.

Hum kya lete hain

Phone number (login ke liye); aapka naam, janam ki tareekh, samay aur jagah, aur parivar ya dost jinhe aap jodte ho unki bhi (bachche ke liye sirf naam ya pyaar ka naam aur janam ki details); Chacha se pooche sawaal aur uske jawab; aapke phone par bani kundali, jo hamare server par upload hoti hai; push token aur device ka type; Cashfree, Google Play ya Apple se payment record (aapka card ya UPI PIN hum kabhi nahi dekhte); jawab par aapka thumbs-down aur report; aur sirf aapki haan par yaadein tatha app use ya crash data. Mic use karein to awaaz text banane ke liye hamare speech partner ko jaati hai; recording hum save nahi karte.

Kyun, aur aapki anumati

Kundali banane aur jawab dene ke liye (app ke liye zaroori); aapne Chacha ko jo bataya use yaad rakhne ke liye (optional, alag anumati); crash samajhne aur app behtar karne ke liye (optional); aur jo reminder aap chalu karein. Har kaam ki alag anumati hai. Aapka sawaal aur kundali ke tathya AI partner ko bhejna us sahmati ka hissa hai jo aap shuru mein dete ho (woh ise ek vaakya mein batati hai); agar aapne haan nahi kaha, ya baad mein band kar diya, to Chacha pehle sawaal se pehle aur pehli baar mic dabane se pehle ek chhoti sheet par poochhta hai. Settings > Privacy aur data mein wapas le sakte ho, tab Chacha tab tak jawab nahi dega jab tak aap phir haan na kaho. Optional anumati kabhi pehle se tick nahi hoti aur utni hi aasaani se wapas li ja sakti hai jitni di gayi.

Data kahan rehta hai

Kundali aapke phone par banti hai. Aapki aur parivar-dost ki janam details phone par rehti hain aur hamare server (database host) par encrypted connection (TLS) se sync hoti hain, taaki naye phone par wapas mil jayein. Jawab ke liye aapki kundali (phone number nahi) bhi upload hoti hai. Chats, yaadein aur account data server par rehte hain; Chacha ki yaadein hum save karne se pehle encrypt karte hain, aur phone par bhi encrypted database mein cache hoti hain, jo offline bhi chalti hai. Aap kisi vyakti, yaad, chats ya poora account kabhi bhi mita sakte ho. Backup file banao to woh aapki passphrase se lock hoti hai, jo sirf aap jaante ho: hum use khol nahi sakte aur bhooli hui passphrase wapas nahi la sakte. Data export ki file padhne laayak text hoti hai, aapke phone par banti hai aur share karne ke baad wahan se hata di jaati hai.

Bachche

Aap mata-pita ya guardian ke roop mein bachche ki kundali jod sakte ho. Bachche ke liye hum sirf naam ya pyaar ka naam aur janam ki details rakhte hain, aur kuch nahi; aap kabhi bhi mita sakte ho. Kripya bachche ka phone number, school ya photo na daalein. Kundali Chacha khud 18 saal ya usse bade logon ke liye hai, isliye bachcha account nahi bana sakta.

Chacha ki yaad

Chacha aapki batayi chhoti baatein yaad rakh sakta hai, jaise sheher ya pasand. Woh sehat, jaati-dharm, paise ki details, court ke maamle, doosron ke baare mein raay ya pareshani wali baatcheet kabhi save nahi karta; server ka filter yeh lagu karta hai. Aap kabhi bhi yaad badal, hata, rok ya sab mita sakte ho. Jo baatein Chacha ne khud yaad ki, woh 12 mahine tak na badlein to apne aap hat jaati hain; jo aapne khud jodi ya badli, woh aapke hataane tak rehti hain.

Kiske saath share

AI partner (unke server Bharat ke bahar ho sakte hain): OpenAI ko jawab likhne ke liye aapka sawaal, kundali ke tathya, pehla naam aur umar ka andaaza milta hai; Sarvam ko awaaz text banane ke liye, aur jab aap Chacha se bulwate ho tab jawab ka text padhne ke liye. Jahan uplabdh ho wahan no-training aur zero-retention settings lagate hain, aur phone number, surname, janam ki tareekh, samay ya jagah ka naam nahi bhejte. Baaki: login code ke liye SMS ya WhatsApp provider; hamara cloud aur database host; aur payment partner (UPI AutoPay ke liye Cashfree, Google Play, Apple). Hum aapka data bechte nahi.

Kitne din rakhte hain

Chat history 30 din baad server se hat jati hai jab tak aap jawab save na karein. Saved jawab aur reports aap mitayein tab tak rehte hain. Jawab par thumbs-down aur report, jawab ki copy ke saath, 180 din rakhe jaate hain. Sunaya gaya jawab (jab Chacha jawab bolkar sunata hai, uski awaaz) banne ke 7 din baad mita diya jata hai. Support ya shikayat ka ticket band hone ke 2 saal baad tak rakha jata hai, phir mita diya jata hai; jis ticket ko kisi ne band nahi kiya use hum 365 din baad band kar dete hain, taaki koi ticket bina ant ke na rahe. Payment, invoice aur refund ke record payment ki tareekh se 8 saal tak rakhe jaate hain (GST aur income-tax ke record niyam), phir mita diye jaate hain. Account delete karne par aapki profile, chats, yaadein, reports aur devices turant mit jaate hain aur backup 30 din mein saaf hote hain. Aapke payment, invoice, refund ke record aur support ticket apni-apni avadhi ke ant tak, bina pehchaan ke, rakhe jaate hain: unmein aapka naam, phone number ya kundali nahi rehti, aur ticket mein aapne jo likha tha woh mit jata hai (sirf ticket ka number, kism aur tareekhein rehti hain). Anumati ka record kanoon ki zarurat tak, bina pehchaan ke, rakha jata hai. Free sawaal aur referral reward dobara na liye ja sakein, isliye account delete karne ke baad bhi aapke phone number ka ek anjaan code rakha jaata hai (ek gupt key se bana hai, usse number wapas nahi nikal sakta, aur aapke account se juda nahi hai): referral wala code 180 din; free-sawaal wala code isliye rakha jaata hai ki free sawaal dobara na liye ja sakein.

Aapke adhikar

Aap apna data dekh, sudhaar, export (Settings > Privacy aur data > Mera data export karo) aur delete kar sakte ho, aur kabhi bhi anumati wapas le sakte ho. Aap apni jagah kisi ko naamit bhi kar sakte ho. Kuch galat lage to Grievance Officer ko likhein; santusht na hon to Data Protection Board of India ke paas ja sakte ho. Kundali Chacha 18 saal ya usse bade logon ke liye hai.

Yeh app kaun chalata hai

Karobar: Kundali Chacha
Support email: support@kundalichacha.com

Grievance Officer

Antim paath vakil ki jaanch ke baad yahan aayega. Hindi aur English dono barabar maanya hain.